Over the years, supply chains have had to evolve to keep up with demands of businesses and consumers - they've become large and globally dispersed, so they're challenging to manage, using manual practices. Increasing concerns around sustainability and legislation such as the Modern Slavery Act makes it even more important for businesses to know who is supplying them, and we're here to help. 



Read our Ted Baker customer case study here to find out more about our relationship and how Ted Baker utilises our Supplier Manager module.



Our Supplier Manager module gives you the power to capture your entire supplier and sourcing network. By collecting your supplier data, our powerful solution can generate a map of your connections, providing you with a deep insight into your global supply chain. Through Segura, you can gain accessible visibility and transparency over these connections with multi-tier supply chain manufacture capture, supply chain mapping and improved supplier communications.

Our solution provides you with the ability to manage your suppliers effectively and efficiently - keeping your suppliers, agents, factories and your communications with them, up to date, in one centralised location. Want to see where your products are made? Well, now you can.

supplier management consolidation


Retail is a fiercely competitive and fast-paced industry, so in order to remain competitive, retailers and brands need a way of identifying supplier spread for several reasons. If suppliers are unknown, businesses lack control and can suffer from unauthorised subcontracting, fall short of legislative compliance or be unable to effectively mitigate risks in their supply. All of which could be costly and could also result in damage to brand image and reputation. 

retail competitive advantage

One of the reasons Rana Plaza was such a watershed moment is because it became clear that fashion brands didn’t know where their products were being made. Their supply chains had gotten so large and out of their own control, they didn’t know. Now there is a genuine move toward transparency, so there are more brands now who share a public list of suppliers or make that information available on their website to their customers.

Elizabeth L. Cline, author of Overdressed: The Shockingly High Cost of Cheap Fashion


During our implementation process, we'll work with you to ensure that you are getting everything you need; we'll support you in notifying and communicating this change to your suppliers, we'll make sure everyone understands what to expect, we'll ensure that everyone is trained and that they have the documentation and help files to refer to. Most importantly, we'll work with you to make sure that all of your suppliers are invited and registered on the platform.
Our approach allows you to obtain and confirm details such as contact names and addresses, from the suppliers themselves. Once you have your known suppliers onboard and using the system, you can then request that those suppliers invite their own suppliers to register and so on. By following this process, you're able to gather and confirm details far beyond tier one and you can continue this process however far down the supply chain you'd like to reach.

segura supplier manager module project implementation

As you work with new suppliers, they can be invited onto the platform in the same way and, should your suppliers wish to invite new suppliers of their own, you will still have full visibility of this and most importantly, full control.

You can view the data that you collect in organised libraries and filter by suppliers, agents or factories. This makes suppliers much easier to manage and to identify supplier spread. You can also visualise all of your locations pinpointed onto your very own supply chain map.

Our real-time data ensures that you're always up to date; if someone makes a change, or something happens, our notification tools will make sure that you know about it, right away.



Through mitigating supply chain risks, preventing supply chain disruptions and managing legislative compliance, you are protecting your business' image and reputation and with the rise in today's conscious consumer, this is incredibly important. Research by Julia Hartmann and Sabine Benoit suggests that consumers do not differentiate between members of the supply chain when it comes to poor supplier behaviours. Instead, they hold the focal firm responsible for everything that occurs in the supply chain and this could result in bad word-of-mouth or even boycotting in some cases.


The confirmed location of your suppliers gives you the power to mitigate supply chain disruptions and build effective contingency plans should a natural disaster or other supply chain failure occur. By doing this, you can ensure minimal disruption to your operations and keep your speed-to-market competitive.


We use the saying "if a factory is seen to be ethical on Monday, will it still be so on Friday?" quite often because it's true.  With this module you have the ability to plan factory visits and inspections in the most time-efficient and cost-effective way, enabling you to sufficiently monitor and manage your factories' legislative compliance.


Knowing who is supplying you and where from, facilitates better communication through the supply chain and is the foundation of a great supplier relationship. Not only does our module improve communication through notifications and translation tools, but it provides physical confirmation that your suppliers are in fact the ones supplying you. In today's world, trusting your suppliers alone isn't enough if an investigation into your business takes place.


Underpinning each module is the Segura reporting & analytics tool, which gives you a single version of the truth. This powerful functionality allows you to review and understand every element of your entire global supplier and sourcing network whilst identify opportunities for improvement.