There's no such thing as a silly question! We've listed some of the queries we often receive but if you can't see your question below then reach out to us.
Just ask!
Segura is a Software as a Service (SaaS) platform that enables full visibility and control over your global, multi-tier supply chain. It supports legislative compliance, order traceability, supplier validation, and regulatory reporting, all in one place.
Supply chain transparency means having a 360° view of your multi-tier supply chain. It can involve sharing information with your customers and declaring a supplier list.
Supply chain traceability, however, is the ability to trace your products and their components through each of the multiple tiers of the supply chain, leaving you safe in the knowledge that you know where you're sourcing from. The only way to gain true transparency is through traceability.
Yes! Supplier mapping is just the start of what you can achieve with Segura.
Capture your entire multi-tier supply chain in one centralised location and automatically plot all of your supplier locations on an interactive map.
Our solution on-boards your suppliers using a Purchase Order chain of custody. This means suppliers must register on your Segura account in order to accept a PO and agree to your terms and conditions in the process.
Once you on-board your Tier 1 suppliers, you can gradually on-board their sub-contractors and suppliers by tracking all their Purchase Orders in Segura too. The goal is to ensure that no sub-contracting of your orders can take place, without your authorisation in Segura.
You can find out more about Segura's solutions here.Mapping your supply chain is not a question of doing it once every year, job done. A map of your suppliers may change often, as new suppliers are used, or old ones let go. So, to manage risks and ensure compliance, you need a handle in real-time of whom your business works with. Therefore, supply chain mapping in Segura provides a clear, up-to-date view of your supply chain at any given time, making it easy to access the information you need, generate reports and work with your suppliers to make improvements.
That depends on the size and complexity of your business. Fewer suppliers means less difficulty. Typically we work with retailers and brands with over 30 tier 1 suppliers. This is because retailers find that beyond this point the complexity of the supply chain and volume of data collection, validation and due-diligence required by ESG legislation becomes too complex to manage manually using email and excel spreadsheets.
Segura recommends a phased approach to the supply chain mapping process. For example, you could start with your top 20% of suppliers, focus on high-risk product materials, or prioritise suppliers and products that fall within the scope of country or regional legislation in the markets where they sell products.
The good news is that because we work with many businesses and have over 18,000 suppliers across 83 countries using the platform, there is usually some cross-over between supplier bases – making supplier onboarding even quicker.
1. Supply Chain Mapping automates the discovery and mapping of your upstream supply chain from your Tier 1 suppliers down to raw materials.
2. Supply Chain Traceability automates the discovery of the components and services your suppliers are providing to you, all linked back to the order chain of custody. It also enables you to automate the request, collection and consolidation of ESG data and evidence such as certificates and test reports.
3. Once collected, Segura’s Certificate Management module automatically reads the data from PDF documents, validates supplier declarations against it, and provides a ‘confidence score’. This enables you to identify areas of risk which may need further validation.
4. Additional social and environmental data can be collected using Segura’s Self-Assessment Questionnaire module. This enables you to create custom questionnaire forms to collect and report additional data such as energy, water, waste and chemical usage and emissions.
5. The platform Ethical Audit & CAP Management module enables you to automate the request, chasing, collection and consolidation of ethical audits and Corrective Action Plans (CAPs) such as Sedex, BSCI, SA8000 or in-house audits. CAPs can be managed directly with the supplier. Automated alerts will remind suppliers of expiring audits and outstanding corrective actions.
6. Segura’s Digital Product Passport (DPP) is fully integrated with the core platform, enabling the seamless collection and management of the data required at category, batch, or item level. This data is automatically transferred to the DPP, eliminating manual administration and ensuring information remains accurate and up to date.
The DPP can be configured to suit your preferred hosting method, reflect your branding and be tailored to display the exact data you want to consumers to see. Being fully integrated to the core platform, it will automatically update any changes to the product such as product name, change in supplier location or material compositions. It will also continue to host the DPP after a product has been discontinued, ensuring consumers and regulators can still access the information they need throughout the product's lifecycle.
7. Supply Chain Reporting is a core function of Segura's system, empowering CSR, Compliance, Buying, Sourcing, Finance, and Risk Management teams with the Supply Chain data they need. Users can drill down into detailed insights, identify risks and opportunities, support informed decision-making, and generate accurate reports at the click of a button.
Segura logs and monitors the orders that flow through the platform with your pre-approved suppliers and subcontractors. This ensures that all rebates are calculated alongside each transaction, meaning no more guesswork. You can have confidence that you are only buying from sustainable and ethical suppliers, as approved by you – with no surprises.
Segura helps retailers and brands meet UK EPR requirements by simplifying packaging data collection and reporting. Our platform captures information such as packaging weight, material, type, and class through the order management module. This module tracks packaging orders and facilitates real-time transactions with nominated suppliers. Therefore, businesses can gather the data needed to complete accurate Due Diligence Statements.
Segura also makes EPR reporting easy through its built-in business intelligence tools. These allow users to manage and export packaging data efficiently, helping to fulfil regulatory obligations with minimal manual effort. For a step-by-step guide, download our UK EPR Factsheet, which outlines the key elements of the legislation and provides a recommended roadmap to compliance.
During the implementation phase, we will work with you to define the best and most efficient way of onboarding your suppliers, and support this process from start to finish.
Becoming a Segura customer depends on the size, and the number of suppliers you want to onboard. Our process is designed to be as smooth as possible, with our average implementation taking around 8 to 12 weeks.
Read more about the Supply Chain Mapping process here. (Some customers choose to start using Segura for Supplier Audit and CAP Management first, but most customers begin with Suppy Chain Mapping).
We already have over 18,000 suppliers across 83 countries using the Segura platform, so you'll probably find some of yours there too!
Yes, Segura has a very powerful analytics and reporting tool, giving real actionable insights. We will work with you to provide all the information you require, that may currently be difficult to collate, at the push of a button!
Yes, you do! ERP platforms are great, but they don't cover the whole multi tier supply chain. Segura traces all sourcing within your supply chain, creating an online audit trail and alerting you to any orders if they are fulfilled outside of a pre-approved supplier database.
The good news is, Segura can integrate with your existing ERP and PLM systems to give you maximum control and transparency.
Simply, no we don't. Blockchain is a valuable technology and it certainly has its uses in today's connected world, but it is not without its challenges. You can read more about our stance on blockchain here.
Absolutely! Training is essential and will be given according to your team needs. Training should not just be for ESG and CSR teams, but for sourcing, buying, finance and risk teams too.
We provide training to your suppliers as well! As your suppliers and their subcontractors join the Segura platform, we provide step-by-step training to ensure they can confidently accept purchase orders, upload sourcing certificates, manage action points, and use the system effectively from day one.
In addition, we provide comprehensive system guides for all users, along with easy-to-follow how-to guides and ongoing support to help your suppliers get the most from the platform.
The system, the help files and the guides are all fully translated into your suppliers native language, making it as easy to use as possible.
Find out what our customers have to say.
Segura is built around usability. Our system is designed to ease the entire process of mapping and managing your supply chain by automating as much as possible. Our clients report that Segura makes managing supplier relationships easier, reducing email chasers and removing the need to keep a manual track of outstanding actions. They report it reduces the workload of keeping on top of supplier audits and CAPs. And it enables them to focus more on sourcing sustainable solutions and making better buying choices.
We understand that not everyone is savvy when it comes to software, so we provide a range of training options, from one to one, classroom style, video work-throughs, to online or in person workshops.
Yes, the beauty of our solution is that it grows with you. We do recommend that you choose a selection of suppliers to onboard first, work out the best route for your organisation and expand from there. We are confident that once you see how powerful it can be, you will see the benefit pretty quickly and expansion happens quickly and naturally.
Find out more about our solution.
The cost of the platform is based on the modules you take and the number of supplier locations you have. There is a single monthly fee which includes your Software License and all the professional services you need to implement and support the platform.
Whilst much of our work is up-front in the configuration of the platform, we spread the cost of the solution over the contract period, removing the barrier to entry for you.
If you want to know more please get in touch, we can discuss your requirements and provide a quotation.
Why not get in touch and ask one of our 'Segurues'
Company no: 07994220
VAT no: 1347 00 933.
